Health Wealth Safe's Glossary

Browse the glossary using this index

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Passbolt

HWS utilizes passbolt to manage and secure passwords for our various platform. This is a secure google chrome extension which can be installed on your work computer.

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Patient

The person who visits doctor for any kind of counseling, wellness checkup or to get treated for symptom of an illness is called the patient.

Patient Demographic Information

Some specific information that needs to create a patients account in Doctor’s system. Such as name, sex, address, phone numbers, date of birth and insurance information.

Payer

The insurance company who covers patient for any disease or illness and pay to the Doctor when a claim arise.

PICNIC

An acronym care managers use for remembering the structure of a 5 star call for patient engagement voice calls. Preparation, Introduction, Connections, Name use, Information gathering & documenting; Closing the call

Population

In Dashboard, the total number of patients currently listed in the AHC/HWS system. This list can be narrowed according to the criteria available in the Advanced search function.

Practice

A place where the services are performed. Sometimes it is same as the name of the Doctor e.g. Dr Mark Spencer Clinic, Pain Management Center of Georgia etc.

Preferred Provider Organization

Patients have freedom to choose their provider at the cost of higher copays or deductibles.

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Provider

Doctor who provides treatment to the patient and charge to their insurance company for payment.

PT

Acronym for patient

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Push notification

An automated message sent to the user by an app that the user is not actively using (that is, the app is working in the background). These are messages displayed outside the app that remind (or ‘push’) the user to re-engage with the app.

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