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9 Courses
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Modified 24 February 2023

Orientation

Learn about our company, our services, and staff member expectations by completing each of the orientation courses.

Process Training
New Hire Training
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Teacher: Kanika RathaurTeacher: Sulochana SharmaTeacher: Rajeev Thakur

Process Training

Begin your journey as a virtual care manager in this course by learning the basic processes of our company. 

Elements of a 5 Star Call
New Hire Training
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New Hire Training

Elements of a 5 Star Call

Provides learning through easy to remember acronym PICNIC. Learn how to properly prepare for calls,, collect important patient information during the call while sharpening your customer service skills from beginning to end using the memorable PICNIC resources.