MOF Glossary

The process of using the MOF dashboard to advance a patient’s request for a TM appointment with their physician. Clinics are then responsible for responding to the escalation, and escalations are cleared from the dashboard after 72 hours.

The dashboard found under applications that houses all patients who have been escalated.

The first follow-up is the first call to the patient after the patient has been enrolled in MOF. The first call is made within 7 days after the date of enrollment. It is during the first follow-up where the care manager goes over the patients care plan if the patient is in CCM and orders their device if in RPM.

Another term for Blood glucose monitor.

Also known as Healthcare.gov. The US government-run health insurance exchange website established as a provision of the Affordable Care Act of 2010.

Questions that are found in the patient's profile of the MOF dashboard. These questions are assigned primarily to assess a patient’s overall daily condition in an RTM program. Questions cover topics such as pain levels, amounts of exercise, anxiety levels, etc.

The broad term for a variety of conditions that affect the heart, including blood vessel diseases such as coronary artery disease, congenital defects, infections, and heart rhythm problems. Most forms of heart disease are referred to by the ICD-10 codes I00-I99, which also cover other circulatory system disorders.

A high-quality, low-cost physician is a healthcare provider who delivers excellent medical care and positive patient outcomes while helping control or reduce unnecessary healthcare spending.

This concept is especially important for patients, insurers, and value-based care programs (like Medicare Advantage and ACOs), which aim to improve care while lowering costs.