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Glossary

Health Wealth Safe's Glossary


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C

CAD

Coronary artery disease. Among the most common forms of heart disease afflicting Americans today. CAD is the buildup of plaque in the arteries that supply oxygen-rich blood to your heart, and the resulting narrowing and blocking of arteries can lead to a heart attack. There are three main types of CAD: obstructive, nonobstructive, and microvascular.


Campaign call

The first call made by a care manager to a potential patient to register the patient for RPM/CCM and offer them a device.


capitation

the payment of a fee or grant to a doctor, school, or other person or body providing services to a number of people, such that the amount paid is determined by the number of patients, students, or customers.


Care manager

A HWS employee who registers patients for RPM, CCM, and RTM programs and ensures compliance with these programs through patient engagement. The care manager serves as the face of HWS to patients.


Care plan

A strategy for addressing a patient’s persistent health concerns using the HWS app and devices, created and implemented by care managers.


CCM

Chronic care management. A HWS service for patients with multiple chronic conditions that provides them with a detailed care plan customized to their individual ICD-10 codes. To qualify for CCM, a patient must have at least two eligible chronic conditions and qualifying insurance.


CCM Calendar

The dashboard that is centered around CCM calls completed or incompleted. Care managers use this dashboard as a tool to track which patients have completed their CCM call for the month and past months.




Chrome

Google Chrome web browser that offers automatic protection from security issues like phishing and dangerous sites. 


Clinical advice

Any act of persuasion or instruction offered to a patient about their healthcare. This would include advising a patient to go or not to go to the emergency room or urgent care. HWS employees, including care managers, should never offer clinical advice to patients, but rather bring patient issues and concerns to the attention of their physician. It is the responsibility of employees to explain the benefits and functions of the HWS app and its related programs, not act as the proxy of a patient’s physician.


CMS

Centers for Medicare and Medicaid Services. A department of the US Department of Health and Human Services that provides health coverage to over 100 million people through programs such as Medicare, Medicaid, the Health Insurance Marketplace, and the Children’s Healthcare Program. The goal of the CMS is to strengthen the US healthcare system and provide improved care at lower costs.



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