C |
---|
Campaign callThe first call made by a care manager to a potential patient to register the patient for RPM/CCM and offer them a device.
| ||
capitationthe payment of a fee or grant to a doctor, school, or other person or body providing services to a number of people, such that the amount paid is determined by the number of patients, students, or customers. | |
Care managerA HWS employee who registers patients for RPM, CCM, and RTM programs and ensures compliance with these programs through patient engagement. The care manager serves as the face of HWS to patients. | ||
Care planA strategy for addressing a patient’s persistent health concerns using the HWS app and devices, created and implemented by care managers. | ||
CCMChronic care management. A HWS service for patients with multiple chronic conditions that provides them with a detailed care plan customized to their individual ICD-10 codes. To qualify for CCM, a patient must have at least two eligible chronic conditions and qualifying insurance.
| ||
CCM CalendarThe dashboard that is centered around CCM calls completed or incompleted. Care managers use this dashboard as a tool to track which patients have completed their CCM call for the month and past months. | |
ChromeGoogle Chrome web browser that offers automatic protection from security issues like phishing and dangerous sites. | |
Clinical adviceAny act of persuasion or instruction offered to a patient about their healthcare. This would include advising a patient to go or not to go to the emergency room or urgent care. HWS employees, including care managers, should never offer clinical advice to patients, but rather bring patient issues and concerns to the attention of their physician. It is the responsibility of employees to explain the benefits and functions of the HWS app and its related programs, not act as the proxy of a patient’s physician. | |
CMSCenters for Medicare and Medicaid Services. A department of the US Department of Health and Human Services that provides health coverage to over 100 million people through programs such as Medicare, Medicaid, the Health Insurance Marketplace, and the Children’s Healthcare Program. The goal of the CMS is to strengthen the US healthcare system and provide improved care at lower costs.
| |