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Glossary

Health Wealth Safe's Glossary


Browse the glossary using this index

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O

OOR

Out of range response. This is an API device reading that differs significantly from those normally received from a given patient, such as an unusually high BS or BP. Such responses are then flagged by the HWS system so the patient can be contacted by a care manager.


Out of Network Providers

Any provider out of patients geographical area or patients insurance network is called out of network providers.


P

Passbolt

HWS utilizes passbolt to manage and secure passwords for our various platform. This is a secure google chrome extension which can be installed on your work computer.


Patient

The person who visits doctor for any kind of counseling, wellness checkup or to get treated for symptom of an illness is called the patient.

Patient Demographic Information

Some specific information that needs to create a patients account in Doctor’s system. Such as name, sex, address, phone numbers, date of birth and insurance information.

Payer

The insurance company who covers patient for any disease or illness and pay to the Doctor when a claim arise.

PICNIC

An acronym care managers use for remembering the structure of a 5 star call for patient engagement voice calls. Preparation, Introduction, Connections, Name use, Information gathering & documenting; Closing the call


Population

In Dashboard, the total number of patients currently listed in the AHC/HWS system. This list can be narrowed according to the criteria available in the Advanced search function.


Practice

A place where the services are performed. Sometimes it is same as the name of the Doctor e.g. Dr Mark Spencer Clinic, Pain Management Center of Georgia etc.

Preferred Provider Organization

Patients have freedom to choose their provider at the cost of higher copays or deductibles.


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