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Glossary

Health Wealth Safe's Glossary


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S

sleep apnea

 a potentially serious sleep disorder in which breathing repeatedly stops and starts. If you snore loudly and feel tired even after a full night's sleep, you might have sleep apnea. The main types of sleep apnea are: Obstructive sleep apnea, the more common form that occurs when throat muscles relax.


SMS notification

A ‘short message system’ message, that is, a text that businesses or governmental agencies send out to large numbers of people to inform them about news, updates, emergencies, and so forth. Examples would include AMBER Alert notifications, order confirmations from an online retailer, or updates on current sales from a business.


Subscriber

The Person who has the insurance policy is subscriber. A patient visiting a Doctor may be covered under someone’s else policy e.g. a child or spouse under husband’s policy.

Super Admin

Is a user who has complete access to the major functions of the health wealth safe's dashboard interface. 


Support manager

 A support team member is a professional who is responsible for handling patient queries, login requests, and complaints regarding HWS or AHCSPC. 


Suppression

Indicates that a care manager was unable to reach a patient and that another attempt must be made to call them 5-7 days later from the initial call attempt.


T

Telemedicine

HWS provides this technology service free of charge for partnered physician use. TM is implemented through the HWS app and allows physicians to conduct virtual clinic visits, streamlining care and fostering more direct and efficient communication between patients and doctors.


V

V3

Our secure platform that allows uniform and easy communication between all parties in HWS across three channels: voice, video, and text messaging. This platform protects patient information and maintains HIPAA compliance while remaining accessible from all around the world.


verbal consent

Consent given over the phone by a patient to a registration care manager. Members of the registration team call partnered clinic patients to invite them to begin services if they are eligible for services.


W

Weight scale

Weight scale. One of the API devices offered to HWS patients. Weight scales are used primarily for patients with diabetes and other weight-related conditions so they can keep track of their progress on a daily basis.



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